When I first encountered the concept of trauma-informed care, I was struck by its profound simplicity. It’s built on the recognition that many of us carry trauma from past experiences, whether from childhood, adulthood, or specific events like illness or loss. As a physician, I’ve come to see how essential it is to integrate these principles into how we treat patients, particularly in secondary care.
Trauma-informed care isn’t about identifying trauma for the sake of it—it’s about acknowledging its widespread impact. Studies suggest that nearly half of us have experienced some form of trauma. Renowned physician Gabor Maté defines trauma as not just the event itself, but what happens inside us in response to that event. Each person’s experience of trauma is unique, shaped by their beliefs, immune response, and nervous system sensitivities.
This means that how one patient might respond to surgery, illness, or even the isolation of a pandemic can differ greatly from another. Trauma-informed care recognizes these variations and aims to prevent re-traumatization during healthcare interactions. It emphasizes creating a safe, supportive environment that fosters healing rather than compounding harm.
One area where trauma-informed care has gained traction is in veteran healthcare. In the UK, hospitals are adopting the Veterans Aware charter, which focuses on providing integrated support for those who’ve endured physical and psychological trauma during military service. This approach acknowledges the unique challenges faced by veterans and seeks to address their needs holistically.
However, I believe the principles of trauma-informed care shouldn’t be limited to veterans. If we can adopt these practices for one group, why not extend them to all patients? Trauma doesn’t discriminate—it affects people from all walks of life. Implementing trauma-informed care universally across healthcare settings would create a more compassionate and effective system for everyone.
The idea is not as far-fetched as it might seem. Trauma-informed practices are already being implemented in other sectors like social care, justice, and education. Scotland, for example, has introduced workforce training in trauma-informed care, equipping professionals with the tools to better understand and support those they serve. Healthcare should follow this lead, building a foundation of trauma awareness across all services.
What does this look like in practice? It starts with simple but meaningful changes. For example, fostering trust through clear communication, offering patients choices in their care, and training staff to recognize signs of trauma. These small shifts can have a big impact on how patients feel during their healthcare journey.
In my own work, I’ve seen how trauma-informed care can transform the patient experience. Acknowledging a patient’s emotional and psychological state doesn’t just improve their comfort—it enhances outcomes. Patients who feel safe and supported are more likely to engage with their treatment plans and experience better recovery.
Trauma-informed care isn’t just a trend—it’s a necessity. By integrating its principles into healthcare, we can create a system that meets people where they are, with empathy and understanding. It’s time to make trauma awareness the standard, not the exception, in how we care for patients.

